Health Canada has recalled 30,000 XO Poppy 5000 mAh MagSafe power banks sold at Winners, HomeSense, and Marshalls due to fire hazards, urging consumers to stop using the devices immediately and return them for refunds.
Health Canada issued a recall on August 27, 2026, for 30,000 XO Poppy 5000 mAh MagSafe power banks sold across Canada, warning that the lithium-ion batteries could overheat and melt during charging, posing fire and burn risks. The devices, manufactured in Vietnam by Truststone Group, were sold between May 2024 and March 2026 at Winners, HomeSense, and Marshalls. Consumers are instructed to stop using the power banks immediately and return them to any of the retailers for a refund, according to multiple sources.
Recalled Models and Safety Warnings
30K sold in Canada pose burn, fire risk
The recall covers specific models including PBK5M-DB1, PBK5M-F10, PY-PBK5M-B01, PY-PBK5M-BF2, PY-PBK5M-BW8, PY-PBK5M-CH1, PY-PBK5M-CO4, PY-PBK5M-EY2, PY-PBK5M-F10, PY-PBK5M-F12, PY-PBK5M-FL8, PY-PBK5M-GVF, PY-PBK5M-HPO, PY-PBK5M-LM4, PY-PBK5M-R04, PY-PBK5M-T01, PY-PBK5M-T04, PY-PBK5M-T07, PY-PBK5MAWN-BLU, PY-PBK5MAWN-ORN, PY-PBK5MB-HEM, PY-PBK5MB-SLV, PY-PBK5MBC-LP1, PY-PBK5MH-T06, PY-PBK5MWN-BW1, PY-PBK5MWN-CH1, PY-PBK5MWN-CO5, and PY-PBK5MWN-VD3, according to Health Canada’s official notice. Health Canada emphasized that the power banks’ lithium-ion batteries may overheat at the charging port, a risk confirmed by multiple outlets. The power bank’s lithium-ion battery may overheat and melt at the port while charging, posing fire and burn hazards,
the agency stated, repeating the warning across several reports.
Consumers are advised to contact TJX Canada at 1-800-646-9466 or visit the retailers’ websites for details. The Canada Consumer Product Safety Act prohibits redistributed, sold, or given away recalled products, and Health Canada encourages reporting incidents via its online form. No injuries or incidents have been reported in Canada as of August 11, 2026, though the recall remains active.
Retailer and Manufacturer Details
Recall: 30,000 power banks sold in Canada pose fire
The power banks were sold under the XO Poppy brand and included a USB-C charging cable. TJX Canada, the parent company of Winners, HomeSense, and Marshalls, is handling the recall, with the affected products manufactured by Truststone Group. Health Canada’s notice explicitly prohibits the resale or redistribution of recalled units, reinforcing the urgency of consumer compliance.
Consumers can find the full list of affected models on Health Canada’s recall page. The agency also reiterated that the products were sold nationwide, with no regional restrictions mentioned.
Consumer Actions and Next Steps
Power banks sold at Winners, HomeSense and Marshalls recalled
Health Canada and the retailers have provided clear instructions for consumers: stop using the power banks immediately and return them for a full refund. The agency’s warning is repeated verbatim across multiple sources, underscoring the severity of the risk. Consumers should immediately stop using the recalled power banks and return to any HomeSense, Winners, or Marshalls for a refund,
one source stated.
The power bank’s lithium-ion battery may overheat and melt at the port while charging, posing fire and burn hazards, the release said. The products were sold in Canada between May 2024 to March 2026 and were originally manufactured in Vietnam. As of Aug. 11, 2026, the company said there have been no reports of incidents or injuries in Canada.
The power banks came in various colours and prints, and included a USB-C charging cable. Health Canada’s alert noted that the products were sold at HomeSense, Winners, and Marshalls. Consumers can contact TJX Canada’s toll-free number 1-800-646-9466 between 9 a.m. to 5 p.m. EST, Monday through Friday for more information or visit the Winners, HomeSense or Marshalls websites.
Health Canada said consumers should immediately stop using the recalled power banks and return to any HomeSense, Winners, or Marshalls for a refund. A full list of the affected models can be found on the product recall release page. Consumers can contact TJX Canada’s toll-free number 1-800-646-9466 between 9 a.m. to 5 p.m. EST, Monday through Friday for more information or visit the Winners, HomeSense or Marshalls websites.
