Mental health first aid training is also useful for employees

“Karen is very often absent from work due to vague physical symptoms, she sees her doctor regularly. She is slow, makes lists of tasks without succeeding in carrying them out. You are his hierarchical superior and you have no knowledge of a declared illness. How do you approach Karen, visibly anxious: with what sentences, what words? This is one of the concrete cases that Josephine Arrighi, trainer in first aid in mental health (PSSM), offers that morning to her trainees. Twelve employees of Qare, a specialist in medical teleconsultation, whose objective is to introduce a third of its 150 employees to the subject.