agencies
Sunday, February 12, 2023 01:00 PM
Microsoft said that applications that use the DirectX API DirectX It suffers from a problem that makes it stop working in Windows systems that contain old drivers for Intel graphics chipsets, after installing the November 2022 cumulative updates.
The US software giant said that users of affected systems will see an error apphelp of what is known as the proxy library for application compatibility, from applications that use (DirectX) due to outdated drivers for (Intel Graphics) Intel Graphicaccording to aitnews.
Microsoft explained this by saying: “You may receive an error message apphelp On Windows devices using Intel Graphics Chipset Drivers with versions 26.20.100.7463 to 30.0.101.1190, this issue may occur intermittently and affect applications that use DirectX or Direct3D to process parts. of the content or all of it.
The list of affected operating systems includes the server operating system: Windows Service 2022, and personal computer operating systems: Windows 11 2022 version, Windows 10 2022 version, Windows 11 2021 version, Windows 10 2021 version, Windows 10 2020 version, and ( Windows 10 Enterprise (LTSC 2019).
Microsoft is working to fix the newly revealed problem, and will launch the update in an upcoming version of the operating systems.
And until the update that addresses this problem comes, Microsoft says that affected customers can temporarily solve it by updating the driver for (Intel Graphics) to the latest version..
And Microsoft added in the (Windows Health) panel update: “To mitigate this problem, you can install the driver for Intel graphics with a version newer than 30.0.101.1190.” And it continued: “It is recommended to check that the manufacturer of your Windows device supports the latest version of the (Intel) driver.” graphics) for your device”.
If the user cannot download the update directly from the manufacturer of his device, he can also check the list of drivers (Intel Graphics) to install the latest driver launched by Intel..
It is noteworthy that a year ago from now, Microsoft addressed the problem of the (Direct X) kernel component that led to the appearance of the blue screen of death problem in Windows 11..
Last month, Microsoft also fixed a bug that caused the Remote Desktop application to freeze. Remote Desktop After installing the 2022 version of Windows 11, I shared a temporary fix for an issue that caused the Start menu to become unresponsive and some apps to stop running..