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Employees today are flooded during the work day and afterwards with a flood of alerts and information that reach them from an ever-increasing amount of different sources; Whether it’s task management, Jira, ticket management, Zendesk, Salesforce CRM, Monday and much more. An Israeli startup has developed a system that will take all this information and make it accessible to you in one place, without a million open tabs and endless notifications.
Your sidekick
The Israeli startup company Jigso has developed a platform called Sidekick that wants to help you manage all the organizational information that you are exposed to and that you need to access – all from one place. “The need to be connected to an increasing number of corporate applications, dashboards and databases wastes time and causes cognitive load, resulting in important tasks not being dealt with in a timely or efficient manner. Jigsaw allows users to get the information they need when they need it without jumping from system to system, and it is optimized personalized for each user according to their needs and the information relevant to them, so that the users can talk to her in a free language as if each of them really had a personal assistant,” says In a conversation with Gigtime The CEO of the company and one of the founders, Or Shani.
The tool connects to Slack and other organizational information sources and organizes the information based on written prompts that users request. Shani explains to us that Sidekick is built on two layers: the first is the organizational data layer where the system connects to the systems and knows how to ask questions, understand the data and listen to changes in it, and a second layer of making the information accessible to the user – where he can either work with a standard application or a natural language interface.
The system they developed makes use of several AI models, some of which were developed in-house alongside the use of well-known models from OpenAI’s GPT family (from GPT-3 through GPT-3.5 to GPT-4 which was announced only recently). “We use different models for different functions in the system. Some are language understanding, some are data understanding, and some are for generating content. The challenge is to train the system with data that is different from one organizational system to another and to unite different functions and models to produce a uniform and meaningful experience for the customer,” Shani added. .
According to him, what sets Sidekick apart from other tools that try to make organizational information accessible to employees is the ability of users to adapt Sidekick to themselves, the learning of each user by the system (who said AI and didn’t get it?) and his ability to work with users at different levels and departments while maintaining A common organizational language. He said that “this way the user gets a product that works for him, and you can get value from it in a few minutes, unlike typical organizational tools that may take weeks or even months to implement.”
“There is no doubt that the political situation worries investors”
Today (Wednesday) Jigsaw reports the completion of a $7.5 million seed round led by General Catalyst, Entrée Capital and Jibe Ventures. Erez Ofer, a former partner in the Israeli 83North fund, also participated in the round. Shani explains that despite the uncertainty in high-tech, the company did not feel any particular problems in raising funds: “We raised in 2022 and we did not feel any particular difficulty at this stage beyond the usual. The questions about the political situation are something that are only starting to arise recently, when most investors are just trying to understand who is against whom, etc. But there is no doubt that there is a worrying event here for them.”