2023-06-14 01:30:46
© Reuters. AWS Logo 02/08/2022 REUTERS/Ruvic Data/
(Reuters) – Amazon.com (NASDAQ:) said services at its cloud unit, AWS, had been restored after a major outage on Tuesday that affected, among others, services at the New York Metropolitan Transportation Authority. York and the Boston Globe.
Several hours after Downdetector.com began reporting outage reports, Amazon said “the issue has been resolved and all AWS services are operating normally.”
Tuesday’s impact, which has affected everything from transportation companies to financial services, underscores the adoption of Amazon’s latest service, Lambda, and how crucial many of its cloud offerings are to businesses in the internet age.
According to a survey conducted last year by cloud company Datadog, more than half of organizations operating in the cloud use Lambda or competing services.
Outage reports on Downdetector, which tracks outages by gathering status reports from multiple sources, including user-submitted errors on its platform, dropped below 700 after surpassing 12,000 earlier in the day.
“We quickly identified that the root cause was an issue with a subsystem responsible for AWS Lambda capacity management, which caused errors directly for customers and indirectly through use by other AWS services,” Amazon said.
AWS Lambda is a service that allows customers to run computer programs without having to manage any underlying servers.
Twitter users expressed frustration at the outage, with one user saying “I don’t know, Alexa won’t tell me because #AWS and its services are down!”
Delta Air Lines also said it had experienced issues on its website, but did not say whether they were linked to the AWS outage. The company did not immediately respond to a request for comment.
Other Amazon services such as Amazon Music and Alexa were also affected, according to Downdetector.
(Reportagem de Samritha Arunasalam, Kannaki Deka and Chavi Mehta and Akriti Sharma in Bengaluru)
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