2023-06-17 06:24:00
WIf air travelers already have a Lufthansa Group boarding pass, they can now check in their luggage at Frankfurt Airport 24 hours a day, seven days a week. On Friday, Pierre Dominique Prümm, Board Member for Aviation and Infrastructure at the airport operator Fraport AGand Jens Ritter, Head of Lufthansa Airlines, will demonstrate automated baggage check-in, which is possible in Terminal 1 in Departure Halls A and B for Lufthansa Group passengers.
21 new check-in counters offer passengers who already have a boarding pass the automated bag drop function, which no longer requires the help of a service person to extract the banderole for the luggage from the system. Air travelers can now use their boarding pass, regardless of whether it is digital or printed, to draw it from the machine. The passenger then lifts the piece of luggage with the flag into the opening for inserting his or her suitcase or travel bag. A plexiglass cover then closes the opening before the piece of luggage tips over to the side and is transported by the 80-kilometer-long luggage conveyor system airport is taken over. A receipt with a barcode serves as proof for the user if the piece of luggage should go missing.
Necessary infrastructure for growth
As Fraport board member Prümm explained further, the whole system is an in-house development of Fraport. According to the information, the Frankfurt company could not fall back on ready-made systems, such as those that have been used at Hamburg Airport for five years, because at Germany’s largest airport it was important to link the automated counters directly to the baggage conveyor system. The investment costs for the automatic baggage check-in, which is already designed for checking in with biometric data, amount to around 20 million euros at Fraport AG alone.
“We want to grow together – in the medium and long term. And that is only possible with a smoothly functioning infrastructure,” Ritter continued.
Most recently, flights had to be canceled in Frankfurt in the summer of 2022 because the volume could no longer be managed. “We experienced days that we no longer want to experience,” said the Lufthansa manager. One is well prepared for the travel wave of this summer.
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