Stockholm Municipality in Stockholm County has announced a new job opportunity in the IT department. The position is for IT support technicians in the Police Agency’s Servicedesk group. The job description includes receiving and troubleshooting IT-related issues from police employees, documenting and solving problems, and collaborating with other groups for further handling.
The ideal candidate should have a high school education, excellent computer skills, and the ability to communicate effectively in Swedish both verbally and in writing. Previous experience in customer service or user support is required. It is also preferred if the candidate has experience working in an IT service desk or as an IT support technician in the past five years, as well as experience with case management systems or similar tools.
The job offers an opportunity to be involved in an important social mission and make a real difference. The work schedule includes shifts that cover evenings, nights, weekends, and daytime since the agency’s systems are used by police officers around the clock all year round.
For further details and requirements, interested applicants can refer to the job advertisement and contact the group manager or recruitment support for any queries. The application should be submitted via email to [email protected], with the reference number A384.155/2023. The deadline to apply is August 14, 2023.
The recruitment process is ongoing, and the position offers permanent employment with a six-month trial period. The workplace is located in Stockholm, and the function is IT Support Technician.
The Police Agency emphasizes personal qualities and values in this role, including being positive, flexible, independent, collaborative, and focused on providing first-class service. The authority also conducts a security check with a register check according to the Security Protection Act before making a decision on employment.
More information about the Police Agency, its values, and benefits offered to employees can be found on the official website www.polisen.se. The Police Agency is committed to equal treatment and respect for everyone’s value.
Interested candidates are encouraged to apply and contribute to the Police’s mission of increasing safety and reducing crime in society.