Title: MGM Resorts International Falls Victim to Ransomware Attack, Customer Data Compromised
Date: [Current Date]
In a recent cyber attack, MGM Resorts International experienced a breach in its systems, resulting in the temporary shutdown of operations across several hotels and casinos. The Wall Street Journal reported on Thursday that the company refused to pay the ransom demanded by the attackers. As a result, customers faced delays during check-in, including individuals like Lina Kahn, the chair of the Federal Trade Commission (FTC), who was in Las Vegas attending meetings regarding a potential merger between Kroger and Albertsons.
According to a press release issued by MGM, hackers gained access to customer data, including personal information such as names, contact details, dates of birth, and driver’s license numbers. Moreover, a “limited number” of individuals also had their social security numbers, passport numbers, or both compromised. While the company did not disclose the exact number of affected individuals, it stated in its filing with the US Securities and Exchange Commission that the data breach affected customers who had engaged with the company before March 2019.
MGM attempted to alleviate concerns by asserting that no passwords, bank account numbers, or card details were compromised. The company assured its customers that it would be notifying them via email and offering free credit monitoring and identity theft protection services to those affected.
In terms of recovery, MGM stated in the SEC filing that its domestic operations have returned to normalcy, with nearly all guest-facing systems restored. It expects the remaining systems to be fully recovered in the coming days. However, the attack has come at a significant cost. While the company spent less than $10 million on services such as technology consulting and legal fees, it anticipates losses of approximately $100 million.
For those who suspect they may have been affected by the breach, MGM has set up a dedicated call center (800-621-9437) available Monday through Friday from 8 am to 10 pm Central time, as well as on weekends from 10 am to 7 pm Central time (excluding major US holidays). Customers can also find additional information on the company’s webpage at www.mgmresorts.com/importantinformation.
This incident serves as a reminder of the ever-growing threat of cyber attacks and the need for companies to prioritize the security and protection of customer data. Maintaining vigilant data protection measures and promptly addressing breaches are crucial steps towards safeguarding sensitive information in an increasingly interconnected world.