How to Inquire about an AXA Claim: Step-by-Step Guide and Required Documents

by time news

2023-10-29 14:55:00
AXA is one of the most important insurance companies in the world, specializing in various insurance fields. If you need to inquire about an AXA claim or submit a claim, here are the steps and documents required.

To inquire about an AXA claim, follow these steps:

1. Visit the official AXA website through the internet.
2. Choose whether you are an individual or a company.
3. Select “Claims” from the options.
4. Choose the type of claim, such as vehicle, Uber, travel, or health insurance, or view all the details.
5. If you need further assistance, call 920008477 to view the details and inquire about the service.

When it comes to submitting an AXA claim, there are specific documents required. Here is a list of the necessary documents:

1. Copy of the vehicle owner’s national ID.
2. Bank account number.
3. Receipt for damage to public property (if applicable).
4. Medical report in case of injuries.
5. Original death certificate (if the client passed away).
6. Original inheritance deed issued by the heirs (in case of beneficiary’s death).
7. Three estimates from workshops.
8. Original spare parts estimate and original showroom sheikh’s estimate.
9. Original invoices for damaged goods.
10. Proof of property ownership.
11. Original incident sketch.
12. Copy of the customer’s driver’s license.

If you need to file a claim with AXA specifically for vehicles, follow these steps:

1. Visit the official AXA website via the internet.
2. Click on the designated prompts.
3. Select the “Vehicles” option.
4. Choose the type of claim, whether it is third party or comprehensive insurance.
5. Fill in the required data, including bank account number, national ID, full name, mobile number, email, document number, plate number, city of accident, reference number, and percentage of responsibility.
6. Download and fill out the unified form.
7. Attach the filled-out form to register the claim.
8. Complete the verification process by clicking on the “I am not a robot” icon.
9. Finally, submit the claim by clicking on the “Submit” icon.

If you prefer to visit AXA in person, the company’s main headquarters in the Kingdom of Saudi Arabia is located on King Abdullah Road in the Al-Nuzha District of Riyadh. The postal code is 12471, and the company’s PO Box number is 753.

AXA aims to provide excellent services not only in the Kingdom of Saudi Arabia but also globally. As one of the largest insurance companies worldwide, it endeavors to improve the lives of individuals and enable them to enjoy a better life.

In conclusion, the process of inquiring about an AXA claim and submitting a claim has been made easier through the availability of online platforms and the required documents. Whether visiting the official website, contacting the customer service hotline, or physically visiting the headquarters, AXA ensures that customers receive the necessary assistance and support in their insurance claims.]
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