How to deal with unavailable appointments on the Sehaty app – Saudi Ministry of Health’s response

by time news

2023-12-23 19:08:09
Saudi Ministry of Health Responds to Concerns Over Booking Appointments in “Sihaty” App

The Saudi Ministry of Health has responded to a beneficiary’s inquiry regarding the difficulty of booking an appointment at a health center through the “Sihaty” application. The beneficiary expressed her exhaustion due to the lack of appointments nearby and her need for health care the next day.

In response to her inquiry, the Ministry of Health stated that they are working hard to update appointments on a permanent basis through the “My Health” application. In case it continues to be difficult to obtain appointments, they can be contacted through private messages in the application or by calling 937 to provide support and take necessary measures.

The “My Health” platform is the main portal for the Ministry of Health services in the Kingdom of Saudi Arabia. It provides a variety of health services and necessary information to users and aims to serve all individuals in the Kingdom, regardless of their nationality or social status, including children, the elderly, and people with special needs.

This response from the Ministry of Health shows their commitment to addressing the concerns of beneficiaries and improving access to healthcare services through digital platforms. It also highlights the importance of utilizing the “My Health” application for obtaining health services and information in the Kingdom.]
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