2024-03-17 19:00:01
The Health Insurance Council of the Ministry of Health in the Kingdom of Saudi Arabia works to provide all services for citizens and residents everywhere within the Kingdom. The Council provides the possibility of submitting complaints and inquiries at any time electronically, with the ability to inquire about the status of complaints. Therefore, through our website, we offer you a method. Inquire about a complaint from the Health Insurance Council and how to submit a complaint.
Inquiry about a complaint with the Health Insurance Council
The Health Insurance Council in the Kingdom of Saudi Arabia provides the possibility of inquiring about complaints with ease, whether for citizens or residents, as this procedure is done by following the following steps:
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- Access the Health Insurance Council platform “from here”.
- Go to the complaints system on the platform.
- Choose the complaint inquiry service.
- Enter the complaint number you want to inquire about.
- Write the national ID number or residence number.
- Click on Inquiry.
- The inquirer will be presented with the details of the complaint and the extent of its acceptance.
How to file a complaint with the Health Insurance Council
The Health Insurance Council in the Kingdom of Saudi Arabia provides many services that guarantee the interest of the beneficiary, whether he is a citizen or resident, as it provides the possibility of submitting a complaint in more than one way, and these methods are as follows:
- Submit a complaint via the electronic complaints system “from here”.
- Communicate with the technical support service and receive complaints on the unified toll-free number, which is 920001177.
- Contact via the Council’s fax at 0114870071.
- Visit the nearest branch of the Health Insurance Council.
- Download the Saudi Health Insurance application on all mobile phones of all types.
Through this article, we have provided you with all the details and information on how to inquire about a complaint with the Health Insurance Council, in addition to reviewing all the methods for filing a complaint with the Health Insurance Council provided by the Saudi Ministry of Health.
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