According to the Downdetector site, from 12:00 p.m. in Mexico City it began to show intermittencies, and after 20 minutes there were more than 10,000 failure reports. On social networks, users pointed out that the failure began in the web version of the platform, but within minutes the mobile version also began to fail.
WhatsApp indicated that it was aware of the situation and reported that it is working to reestablish communication for all its products.
We know some people are experiencing issues right now, we’re working on getting things back to 100% for everyone as quickly as possible
— WhatsApp (@WhatsApp)
April 3, 2024
According to the We are social report, in 2023, WhatsApp added more than 2,000 million users in the world, where the uses they give it range from communicating to being their main means of work, so a drop from this level It turns on alerts about the dominance of the platform in the daily time that Internet users occupy.
Shortly after 12:40 pm some users began to have access to the platform, however the platform has not been 100% reestablished.