Did the Coppel hack affect Afore? What you should know

2024-05-07 15:58:31

Did the Coppel hack affect the Afore? If you chose the store’s service as your retirement savings fund manager, you must know this.

It was on April 13, 2024 when Coppel’s system began to fail and, later, on the 20th, it was confirmed that The store suffered a hacking attempt.

Due to this, purchases, payments or deposits could not be made in Coppel and BanCoppel But did the Coppel hack affect the afore? We tell you what you should know.

Did the Coppel hack affect Afore?

After the hacking attempt on Coppel that caused its system to crash and all its services to fail, you may be wondering if this affected Afore Coppel.

The answer is yes, since the Afore Coppel page presents an announcement where it says “We have identified flaws in our systems. Our team is working to restore it. We are sorry for the inconvenience”.

Although some functions have been restored, the uncertainty of people who have their afore in Coppel has manifested itself noticeably on social networks, where They ask the store to solve their problems and give certainty to their demands.

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In this situation, Coppel offered an apology for the inconvenience caused by the hacking of their system but He assured that the Afore money “is safe and will not be affected by this situation.”

Afore Coppel was affected by the hacking of the store system (Screenshot)

You should know this if you have your afore in Coppel

Coppel reported that it continues working to restore the service of all its subsidiary brands, including the afore, as soon as possible.

Although he suffered a hacking attempt, Coppel assured that “all protocols were activated to protect your data, and our savings investment system has remained unaffected.”

However, in case you didn’t know, since April 24, 2024, a new mandatory requirement as a new security measure in the Afores.

It’s about the SAR Electronic Signaturewhich is made up of a PIN and a record of your face or fingerprints, which aims to protect the information and resources of your Afore.

To process it, you need to go to the branch nearest where you have your afore, but due to the hacking, Currently it cannot be processed for all those who have their afore in Coppel.

In this sense, People also cannot partially or totally withdraw the money saved in their Afore Coppel account due to unemployment or retirement. At least until the problem is solved.

Coppel assures that the Afore money is safe despite the hack (Screenshot)

2024-05-07 15:58:31