Why can’t I watch Netflix on my Samsung smart TV? These models are no longer supported

by times news cr

2024-07-05 00:44:44

Because I can not see Netflix In Myself smart TV SamsungHere we tell you what models They are no longer compatible.

If you are having trouble with your Samsung TV when playing the Netflix streaming platform, it may be due to a compatibility issue on your device.

Currently, there are some Samsung smart TV models on which you can no longer watch Netflix; below we tell you which ones.

You can no longer watch Netflix on these Samsung smart TV models

According to Samsung’s website, the Netflix app is no longer available with the EOS on Smart TV for models manufactured in the years 2012/2013.

That is, those devices that are more than a decade old and are obsolete in light of technological advancement.

Netflix (Unsplash)

If you have a Samsung TV with these features, Netflix will most likely not be available or will stop working.

Samsung explains that the user will most likely these messages appear:

  • Message 1: “Netflix will no longer be available on this device. Visit netflix.com/compatibledevices for a list of compatible devices.”
  • Message 2: “Netflix is ​​no longer available on this device. Visit netflix.com/compatibledevices for a list of compatible devices.”

To identify if your Samsung smart TV is a 2012 or 2013 model you must Check the back of your TV where the connections are and locate a gray label.

Which has the model code of your television (Model Code) that begins with the letters UN and refers to the year of release in its fifth digit.

Las letters F and E They are for the years 2013 and 2012, so if your code has that letter in the fifth position, it belongs to the devices that no longer support Netflix.

Netflix

Netflix (Unsplash)

What to do if I can’t watch Netflix on my Samsung smart TV?

If I can’t watch Netflix on my Samsung smart TV because they are incompatible models, here we tell you what you can do.

The best thing to do if you want to enjoy Netflix is ​​to upgrade your TV to a newer one.

Now, if your TV is one of the newer Samsung smart TVs, it may just be a problem with the app configuration and you can:

  • Restart your TV
  • Reinstall the Netflix app
  • Reset Smart Hub on your TV
Netflix Logo

Netflix Logo (Netflix)

2024-07-05 00:44:44

You may also like

Leave a Comment