2024-07-07 14:49:19
In a statement, the agency explained that the new update of the platform meets customer expectations and offers additional features, such as electronic signature for subscription contracts and contract termination, through the “My Digital Identity” application which guarantees instant verification of the user’s identity.
Thus, RADEEJ specified that this update represents an important element in the implementation of the electronic strategy of the administration that the agency aims to strengthen, affirming that it will allow its customers to easily access all remote services, in particular administrative transactions, without having to travel to commercial agencies.
The “RADEEJ KHADAMAT” platform allows users to view their bills, obtain copies, request subscription certificates, contract termination and consumption certificates and pay their bills without additional service charges.
The new update of the application offers a subscription service, allowing you to manage all the steps, from the subscription request to the installation of the meter, including payment and signing of contracts, all remotely.
The agency said it is proud of its commitment to serving its customers. And believes in the importance of adopting modern and innovative technologies, which is part of its values to meet the needs of its customers and facilitate their journey within the agency.
In addition, RADEEJ has set up a Customer Relations Center at the number 0802002323 available 24/7.
2024-07-07 14:49:19