2024-07-19 23:51:36
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DEFINITION – While the situation is returning to normal for the services affected by the exit met by the virus offered by CrowdStrike, the results for businesses may last for a few more days.
“It may take some time to resolve the matter.” It is with the face of struggle that Georges Kurtz, the director of CrowdStrike, said on the CNBC channel, after the exit of one of its operations involving Microsoft, affecting many companies around the world. While the situation is returning to normal, he explained that the total resolution of the problems created will be gradual, “some programs don’t recover automatically.”
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According to Johan Klein, systems and cloud director at Meritis, this situation can work especially for SMEs and medium enterprises (ETI). “These are companies which, most often, do not implement automatic backup plans”explain the importance to the Figaro. “Engineers have to manually fix the problem. They are forced to connect to computer servers in order to delete your CrowdStrike update file, which causes a lot of problems. Unlike large groups of, “have the means to automatically return to the affected IT services to return to a stable state”, he continued.
Communication groups are loaded
However, large companies will not stop some long-term results. “Improving IT improvement and recovery plans cannot be done in minutes and requires thought, the heart of Johan Klein. Because we also have to check that no data is damaged or lost in the various activities involved.”
Another problem is maintaining constant communication with customers who are still affected by the outage. “If the companies are connected to the IT supply chains of their customers, nothing says that they will be able to restore their services quickly.” The communication teams have extra work hours ahead of them to make sure the problem is solved for everyone. Johan Klein takes the Olympic Games platform as an example, also slowed down by a breakdown which occurred during the night: “Parties must ask themselves now if everything is in place to fully manage the ticket relaunch and avoid new disruptions of the platform”.
However, Johan Klein would like to point out that the incident encountered by CrowdStrike is less serious than a cyberattack. “If it is a cyber attack, it will be important to first detect the threat and then try to stop the attack and isolate the affected device first.professional report, And then, the research and the research to try to understand is very long. We must understand how the attack could have happened,” he assured. “Finally, we’re a little less in the dark,” try to fix the program manager.
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