2024-09-21 15:27:20
New Delhi: Amazon founder Jeff Bezos has implemented many unique rules in his company. The purpose of these rules is to improve the work style. Also, to keep the customers at the forefront. These rules are clearly visible in the company’s meetings. This is the reason why one chair is always kept empty in the meetings. It represents the customers. It is called the ‘One Empty Chair Rule’. This ensures that the interests of the customer are given priority while taking every decision. This rule reflects Bezos’ principle of ‘customer first’. Bezos believes that small teams work more effectively. Therefore, he has implemented the ‘two-pizza rule’. According to this rule, only as many people should attend any meeting as can be fed two pizzas. Usually this number is six to eight people. This improves the communication and decision-making process. According to Bezos, the presence of more people reduces the level of discussion and delays decision-making.
Prohibition on the use of PowerPoint presentations
The use of PowerPoint presentations is also prohibited in Bezos’ meetings. In the meetings of the top management, the participants have to bring a ‘narrative memo’ in writing. In this, they present their point in detail instead of bullet points. These memos can be up to six pages long. This helps the presenters to present their ideas in an organized manner. All the participants have a clear understanding of the topic of discussion.
Before the meeting begins, all participants spend some time in silence reading the document. This is called a ‘silent start’. This gives everyone an opportunity to think deeply about the topic of discussion and get on the same page. This method also encourages people who are shy or hesitant to speak in front of others.
These rules reflect farsighted thinking
Overall, these rules implemented by Bezos reflect his visionary thinking. Their aim is to create a work culture in Amazon that considers efficiency, simplicity and customer satisfaction paramount. ‘One Empty Chair Rule’, ‘Two-Pizza Rule’, ‘No PowerPoint Policy’ and ‘Silent Start’, all these rules together play an important role in the success of Amazon.
These rules show that Bezos is not just a successful entrepreneur but also a skilled manager. He knows that the success of any company depends on its employees and work culture.