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I will choosethe strategic information storage business unit of Telmexcut off services email to the Secretary of the Interior by non-payment.
The data center confirmed through its communication area to this newspaper that what happened is that the system automatically cut off the service when detecting the lack of payment.
Triara-Telmex which operates a nube digital, hosting y data, He did not detail the amount of the debt or its period, but he did specify that it is an automated process and “when a client is late, the service is suspended as part of an automated process and it happens to all clients. ”.
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“It is a process like electricity or pay TV“If I don’t cover the payment automatically, the system cuts off the service, that’s how it happened, the system cuts off like any other service,” commented the group’s communications area.
Although they did not confirm the amounts or deadlines, the closure of the service was recognized, while in a letter obtained by 24 HOURS it speaks of the debt for 64 million pesos of the months of January a August of 2024.
The notification would have arrived four days earlier at the offices of Bucareli without having an answer for the payment, while the group stated that it was having damage both with its international allies as well as negative financial effects.
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The cut was made hours after the head of the Interior, Luisa María Alcaldewas appointed as national leader of Morena, which means that in a few hours he will also leave office at the offices of Segob.
The payment request document states that Triara waited several months without a response for the corresponding payment for the data service and support to the government office to operate the email.
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2024-09-27 11:10:35