Those complaining that they missed a plane to Madrid arrived 50 minutes early, not 2 hours as required, claim from there
Autumn peak of people finishing their holidays, departure of students, this is what makes the queues at the airport in Sofia. The reason is also the current infrastructure, terminal 2 is planned for 2.5 million passengers, 5 million fly. This was explained by the airport and they predicted that this week, until Saturday inclusive, there will be a peak load, after which the situation will normalize, but likely to happen again at Christmas and New Years.
From there, they gave an example of European airports, where huge queues also accumulated, such as the one in Munich, where a few days ago the waiting line was 3.5 km long.
There was no chaos and hysteria, but the people who missed their flight to Spain arrived 50 minutes, not 2 hours, as is the requirement of the airlines. From the noise around the queues and the danger of missing a flight, there was also a positive side, more and more people complied with the requirement to arrive 2 hours before the plane for departures.
Charters also had their share of the load, which is also expected to decrease.
Regarding the morning load, it could not have been otherwise, because 16 planes were staying overnight at the Sofia airport, which had to take off in the morning and make at least two courses in order for the ticket prices for their passengers to be acceptable.
The airport struggled to improve the organization of work by hiring 100 more people since the summer, but the procedure for the certification of security personnel in our country lasted 3 months, while in European countries the time was 2-3 weeks, the airport also commented.
Next year there will be new scanners with a higher capacity, and the future Terminal 3 will have 16 check-in lines, up from the current 3.