A Bug Affecting Recent Devices
The affected devices were manufactured between April 10, 2023, and April 28, 2024, meaning these models are relatively recent. Apple states that a “very small percentage” of devices are affected, without providing specific numbers. The bug manifests as an inability to display the rear camera’s viewfinder, rendering the camera essentially unusable.
If you suspect your iPhone 14 Plus is experiencing this problem, the solution is straightforward. Start by visiting Apple’s support page and enter your device’s serial number.
If your smartphone is among the faulty models, you have several repair options:
- Schedule an appointment at an Apple Store
- Contact an authorized Apple repair center
- Utilize the remote repair service
A crucial point to remember: this repair program is valid for three years.
Lastly, if you’ve already paid for this specific repair, Apple guarantees a reimbursement for the expenses incurred.