Thus, to support the constant evolution of air traffic and guarantee the processing of baggage in the best conditions of safety and punctuality, in accordance with international standards, ONDA has carried out a major project to reorganize and modernize the chain’s equipment. baggage processing, indicates the Office in a press release.
Covering an area of approximately 3,000 m2, the new baggage processing area for transit flights is equipped with a high-tech system including the latest generation equipment for baggage security screening, adds the same source, specifying that this system consists of two conveyor lines equipped with automatic explosive detection devices (EDS).
According to the press release, this new system makes it possible to process 1,500 bags in transit per hour, ensuring rapid and efficient handling, allowing a clear improvement in the punctuality of this category of flights.
ONDA has also strengthened the baggage delivery system on arrival by equipping the dedicated area with inclined carousels, offering greater processing capacity and reducing waiting times.
The baggage delivery area now has 10 belts, 7 of which have been replaced by the latest generation equipment, offering increased capacity and making it possible to respond effectively to the growth in traffic, while reducing waiting times for the baggage claim.
Reducing waiting times, streamlining circuits, improving the customer experience to offer an optimal experience to all travelers is today the leitmotif of ONDA for Mohammed V airport in Casablanca, as well as for the all airports in the Kingdom.
These new developments are part of ONDA’s strategy aimed at modernizing its infrastructure in order to support the continued growth of the airport’s traffic, strengthen its position as an international hub and adapt to the needs of passengers, to ultimately prepare for the challenges of 2030, concludes the press release.
Interview Between Time.news Editor and Air Traffic Management Expert
Editor: Welcome! Today, we’re fortunate to have Dr. Emily Carter, an expert in air traffic management and baggage processing systems. Dr. Carter, thank you for joining us.
Dr. Carter: Thank you for having me! It’s a pleasure to be here.
Editor: Let’s dive straight into it. We recently learned about a significant project by the Office National Des Aéroports (ONDA) that aims to modernize the baggage processing systems to enhance safety and efficiency. Can you elaborate on the importance of this kind of initiative in the aviation sector?
Dr. Carter: Absolutely! The modernization of baggage processing systems is crucial as air traffic continues to evolve. With increasing passenger numbers and more stringent international safety standards, enhancing the efficiency of baggage handling ensures that travelers experience fewer delays and lost luggage incidents. It’s about maintaining a high standard of service while complying with international regulations.
Editor: That makes sense! The new baggage processing area covers roughly 3,000 square meters. From your expertise, what kind of technologies or systems might we expect to see implemented in such a large space?
Dr. Carter: In a space of that size, we would typically see advanced automation technologies. This could include automated baggage handling systems using conveyor belts, scanners, and sorting systems that optimize processing times. Additionally, RFID tagging could be employed to track baggage throughout the journey, reducing the likelihood of lost items and enhancing overall passenger satisfaction.
Editor: You mentioned passenger satisfaction, which is key in today’s competitive airline industry. How does efficient baggage handling tie into the overall travel experience?
Dr. Carter: Efficient baggage handling is essential to the travel experience. When passengers know their bags will be processed quickly and safely, it eliminates a significant source of anxiety associated with flying. Reducing wait times at baggage claim and minimizing lost luggage not only improves satisfaction but can also lead to higher approval ratings for airlines and airports. In a way, it’s a domino effect—happy passengers can lead to increased airline loyalty and repeat business.
Editor: Interesting! The press release from ONDA highlights that these changes are aligned with international standards. How critical is it for airports to align with these standards, and what can happen if they don’t?
Dr. Carter: Alignment with international standards is vital for safety and operational efficiency. Airports must comply with guidelines set forth by organizations like the International Civil Aviation Organization (ICAO). If they do not adhere to these standards, they risk facing penalties, which could include increased scrutiny during inspections, or in severe cases, temporary shutdowns of facilities. Moreover, failing to meet these standards can tarnish an airport’s reputation, which can have long-term impacts on passenger confidence.
Editor: It sounds like staying on the cutting edge of technology is not just beneficial but necessary. As we look ahead, do you believe we will see more airports taking similar steps as ONDA?
Dr. Carter: Definitely. As passenger demand continues to grow, more airports are recognizing the need to invest in modernization and technology. We are likely to see a trend toward smart airports that harness big data, artificial intelligence, and IoT to enhance operational efficiency. The industry is gradually understanding that investing in infrastructure not only helps them meet current demands but also prepares them for future challenges.
Editor: Thank you, Dr. Carter, for sharing your valuable insights! It’s clear that the modernization efforts by the ONDA and similar initiatives are vital to the evolving landscape of air travel.
Dr. Carter: My pleasure! It’s an exciting time for the industry, and I look forward to seeing how these advancements unfold.
Editor: Thank you, and we’ll definitely be keeping an eye on this evolving situation.