Teh Lisbon Metro carried 126.2 million passengers in the first nine months of 2024, wich sets a new record for the period.
The result achieved now exceeds the record for the same period last year with 7.4 million passengers (+6.2%) and surpasses the record set in 2019 with 419.6 thousand passengers (+0.3%), announced by the City of Lisbon.
“The introduction of the Metropolitano® free shipping ticket for profiles in January 2024 contributed considerably to these results. under 18 e students under 23 – which led to a sharp increase in demand – and better coordination between mobility network operators in the Lisbon Metropolitan Area”, said the operator, in a statement.
In September alone, the Lisbon Metro registered 14.8 million passengers, 972.7 thousand more than in the same period in 2023 and 77.4 thousand more than in 2019, he said.
“The record number of registered customers comes in a very demanding context for the company, in which the transport service is conditioned by continuous interventions to expand the network, the installation of the modern signaling system (CBTC -Communications). – Train Control established) and the accessibility plan”, it is highlighted in the text.
What innovative strategies has the Lisbon Metro implemented to increase ridership among young commuters?
Interview: Exploring the Record-Breaking Success of the Lisbon Metro
Editor (Time.news): Today, we have the pleasure of speaking with Dr. Ana Moura, a public transport expert specializing in urban mobility.We’re here to discuss the remarkable achievements of the Lisbon Metro, which carried a record-breaking 126.2 million passengers in the frist nine months of 2024. Welcome, Dr.Moura!
Dr. Ana Moura: Thank you for having me! It’s exciting to delve into the Lisbon Metro’s remarkable performance.
Editor: Absolutely! First off, can you elaborate on what factors contributed to this record number of passengers?
Dr. Moura: Certainly! One significant driver was the introduction of the Metropolitano® free shipping ticket for young individuals under 18 and students under 23. This initiative has essentially removed financial barriers for a large demographic, encouraging more young people to utilize public transport. Additionally, the coordination improvements among mobility network operators in the Lisbon Metropolitan Area have enhanced the overall user experience.
Editor: It’s engaging to see how accessibility can affect public transport usage. How do the numbers compare to previous years?
Dr. Moura: In the first nine months of 2024, the Lisbon Metro surpassed the 2023 figures by a notable 7.4 million passengers, marking a 6.2% increase. It also slightly edged out the previous record from 2019, which had 419.6 thousand passengers, showing a steady recovery and growth in public transit usage post-pandemic.
Editor: That’s quite impressive! In your opinion, what does this growth indicate about urban mobility trends in Lisbon?
Dr. Moura: This growth suggests that Lisbon is increasingly becoming a city that values public transport. With ongoing investments in network expansion, such as the installation of modern signaling systems and enhanced accessibility plans, the city is setting up a robust framework for sustainable urban mobility. It reflects a shift in public attitudes toward transport, especially among younger populations who prioritize accessibility and sustainability.
Editor: Speaking of modernization, can you explain the implications of the ongoing network expansions and the new signaling systems?
Dr. Moura: Certainly! The ongoing expansions aim to enhance coverage and efficiency within Lisbon’s public transport system. Modern signaling systems like Communications-Based Train Control (CBTC) can substantially improve safety and operational efficiency by allowing trains to run closer together,reducing wait times. however,it’s a delicate balance as these interventions can impact service continuity in the short term.
Editor: What advice would you give to other cities looking to replicate the Lisbon Metro’s success?
Dr. Moura: Firstly, it’s crucial to understand the local demographic and their needs. Initiatives like offering free rides for students can resonate well if targeted correctly. Improving coordination among various transport operators to create seamless transfers is another vital aspect. investing in infrastructure upgrades is essential for long-term sustainability and user satisfaction.
Editor: Thank you, Dr. Moura. Your insights provide valuable lessons on promoting urban mobility and enhancing public transport utilization. Any final thoughts?
Dr. Moura: Just a reminder that changes in public transport policy should always prioritize the needs and experiences of users. Continuously engaging with the community can yield amazing results, as seen in Lisbon’s surge in ridership.
Editor: thank you for your time and expertise, Dr. Moura. We look forward to seeing how the Lisbon Metro continues to innovate and inspire other cities in improving their public transportation systems.
Dr. Moura: Thank you for having me! It’s been a pleasure discussing these important developments.