East Carolina University Seeks Associate Director of Ticket Services
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A dedicated professional is needed to bolster ticket operations at East Carolina University, with applications being accepted through January 5, 2026.
East Carolina University’s athletics department is actively recruiting for an Associate Director of Ticket Services, a full-time position based in Greenville, North Carolina. This role is critical to the smooth functioning of the Pirate Club and the overall success of ECU athletics, demanding a blend of financial acumen, leadership skills, and a commitment to NCAA compliance.
Supporting ECU’s Athletics Mission
The athletics department at East Carolina University is deeply committed to representing the university with distinction. According to a departmental overview, the program strives to “create a challenging and supportive environment for student-athletes to excel in the classroom, in competition, and in life.” This commitment extends to upholding the highest standards of character, sportsmanship, and inclusivity. The Associate Director of Ticket Services will play a vital role in supporting this mission by ensuring efficient and ethical ticket management.
Core Responsibilities and Leadership
The primary focus of this position is to assist in the daily operations of the Athletics Ticket Office. The Associate Director will be responsible for the financial management of the office, including budgeting and auditing. A key aspect of the role involves supervising student employees, providing guidance and training to ensure effective performance. Furthermore, the Associate Director will lead ticket operations for baseball, softball, and women’s basketball, overseeing all aspects of ticket sales and distribution for these sports.
The position also encompasses managing the complimentary ticket request program and ensuring the accuracy of all ticket office records. “The ability to work nights and weekends is required,” highlighting the demands of collegiate athletics and the need for flexibility. Building strong relationships with Pirate Club members, athletics staff, university personnel, and external stakeholders is also paramount.
Qualifications and Preferred Experience
Candidates must possess a high school diploma or equivalent, coupled with at least three years of experience in accounting work. An associate degree in business administration or accounting is also acceptable, or an equivalent combination of training and experience.
While not required, several qualifications are considered highly desirable. A minimum of one year of experience in a collegiate ticket office, particularly at a Division I FBS institution, is preferred. Demonstrated knowledge of accounting and cash handling principles is essential, as is familiarity with NCAA regulations. Experience with Paciolan Ticketing Software would be a significant advantage.
Application Details and Important Instructions
Applicants are instructed to provide a comprehensive overview of their knowledge, skills, and experience directly within the application, avoiding the phrase “see resume” in the job duties section. Those responding to questions at the end of the application are urged to ensure their answers are supported by relevant details from their employment history. Applicants must be legally authorized to work in the United States on a full-time basis.
The initial screening of applications will begin promptly. Interested candidates are encouraged to apply online via the ECU PeopleAdmin portal: https://ecu.peopleadmin.com/postings/90621. The job close date is January 5, 2026, and the position will not remain open until filled.
