Singapore’s Tan Tock Seng Hospital (TTSH) is benefiting from a dedicated group of volunteers who offer comfort and support to elderly patients during the overnight hours. These “Night Sitters,” as they’re known, provide a reassuring presence and assistance to patients when family members are unable to be there, addressing a critical need for emotional support and basic care during what can be a particularly vulnerable time. The program highlights a growing trend of individuals seeking flexible volunteer opportunities and a desire to contribute to eldercare within the community.
The demand for such a service stems from the challenges faced by both patients and their families. Hospital stays, especially overnight, can be disorienting and frightening for elderly individuals. Having a friendly face and a helping hand can significantly reduce anxiety and improve the overall hospital experience. For families, knowing that their loved ones are not alone provides peace of mind, particularly for those with demanding operate schedules or other commitments. This volunteer effort addresses the growing need for community support for seniors in Singapore.
Kayalvizhi, an Indian national who has lived in Singapore since 2008, exemplifies the spirit of these volunteers. She finds the Night Sitters program particularly appealing because it accommodates her schedule. “Most volunteer programmes that run during office hours or weekends are difficult for me to commit to,” she explained. “With Night Sitters, I’m able to volunteer on my days off, so it’s more manageable for me.” But her involvement is too deeply personal. “I like to interact with seniors because they remind me of my parents back in India,” she shared. “Being with them makes me experience connected to my family. I also see this as a way to learn more about taking care of the elderly, which will help me prepare for when I need to care for my ageing parents.” Her father, a retired police sub-inspector, is 63, and her mother is 52.
Kayalvizhi describes the early-morning shift as particularly interactive, a time when many patients are awake and appreciative of conversation and assistance. “Chatting with patients is my favourite part of volunteering,” she said. “They feel comfortable opening up and I feel very happy knowing that simply listening and being present can ease their emotional burden.”
A Dual Role: Caregiver by Day, Volunteer by Night
The dedication extends beyond those with flexible schedules. Jean Tanza Dagatan, a 46-year-old Filipino foreign domestic worker, demonstrates a remarkable commitment to caregiving. For years, she has been the primary caregiver for her 91-year-old employer, accompanying her during frequent hospital stays at TTSH. This experience equipped her with valuable caregiving skills, which she now shares with others through the Night Sitters program.
Dagatan’s commitment to professional development further fueled her desire to volunteer. From June 2024 to March 2025, she pursued a nursing course on Sundays, motivated by a desire to enhance her skills and gain practical experience. She began volunteering as a Night Sitter in May 2025, seeing it as a natural extension of her caregiving role. “Nights in the hospital can be especially challenging and I wanted to offer my help to those in need,” she said. “The Night Sitters programme also suited my schedule well.”
The Importance of Emotional Support
The Night Sitters program isn’t about providing medical care; it’s about offering companionship and emotional support. Volunteers assist with non-clinical tasks, such as helping patients adjust their pillows, fetching water, or simply engaging in conversation. This human connection can be profoundly impactful, particularly for patients who may be feeling isolated or anxious. The program recognizes that a calm and reassuring presence can contribute significantly to a patient’s well-being and recovery.
The volunteers’ contributions are particularly valuable given the increasing aging population in Singapore. According to demographic trends, the number of seniors requiring healthcare services is expected to rise, placing greater demand on hospitals and caregivers. Programs like Night Sitters help to alleviate some of that pressure by providing supplemental support and enhancing the quality of care.
The initiative also reflects a broader trend of community involvement in healthcare. As healthcare systems face increasing challenges, the role of volunteers is becoming increasingly important. These individuals provide a valuable service, not only to patients but also to healthcare professionals, allowing them to focus on more complex medical tasks. The Night Sitters program at TTSH serves as a model for other hospitals and healthcare facilities looking to enhance their volunteer programs and improve patient care.
The program’s success relies on the dedication and compassion of volunteers like Kayalvizhi and Jean Tanza Dagatan, who are willing to give their time and energy to make a difference in the lives of others. Their stories highlight the power of human connection and the importance of community support in providing quality healthcare for all.
Tan Tock Seng Hospital continues to evaluate and expand the Night Sitters program to meet the evolving needs of its patients. Future plans include increasing the number of volunteers and exploring opportunities to offer additional support services. The hospital encourages individuals interested in volunteering to visit its website or contact the volunteer services department for more information.
If you or someone you recognize is interested in learning more about volunteering opportunities at Tan Tock Seng Hospital, please visit their website or contact their volunteer services department. Your contribution can make a significant difference in the lives of patients and their families.
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