The scooter rental giant is being sued: “Unlawfully collecting money”

by time news

According to Attorney Seger: In the terms of use of the scooter company, it is stipulated that when charging the consumer for the travel fee, “minute parts will be charged as full minutes” in practice, ‘Tyre’ always rounds the duration of the trip up, and charges users an additional trip fee, up to the next rounded minute So, for example, even if a customer rode a shared vehicle for only 10 minutes and one second, the respondent will charge him a fee for 11 minutes.

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“A dealer’s choice to charge a fee for an entire unit of measure does not allow him to (always!) round the charge upwards, when the customer has used a proportional part of the unit of measure according to which the service is priced.” alleged in the statement of claim. According to attorney Seger, “this is required, simply and materially, in the technological service in our case, which is operated by the scooter company through an application that allows – and easily – to calculate the rate per minute accurately, and without charging the customer for travel times that he did not actually use.”

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