The 33-year-old Harry Potter actor vented his anger on Twitter at not being able to board a first-class flight to Toronto due to overbooking, criticizing the lack of communication from those in charge.
They tore off his first class ticket in front of his eyes, sending him in economy with no explanation other than that of a “full plane”. Hence the chirping reaction with which actor Matthew Lewis has called Air Canada “the worst airline in North America”. The facts date back to last Friday, when the 33-year-old Harry Potter protagonist (played Neville Longbottom in all eight films in the franchise) showed up at the Orlando airport gate to board an Air Canada flight to Toronto, where he was. a meeting with fans is scheduled.
The lament
“Confirmed. Air Canada is the worst airline in North America. And that will say something, ”Lewis wrote in a poison tweet, followed by a series of replies under the comments of some users, in which the actor added details about what happened at the airport. “No email. No offer to book the flight again. She literally tore my first class ticket in front of me at the gate, gave me an economy one and left without saying a word. I had to call her back to ask “why?” », Lewis wrote, revealing that he had received the complete flight as a single explanation and that if he wanted a refund, he would have to contact customer service. But that he is in Toronto, the city that at that moment he could not reach. Air Canada then replied to the actor on Twitter (“Hi Matthew, we’re sorry to hear this. Please send us a direct message with more details on the matter and let’s see if we can help you from here,” reads the company’s post), without but be able to appease their anger. “Air Canada’s customer service sucks and we as a company shouldn’t agree with the normalization of profit from overbooking and the removal of people from flights,” Lewis explained to CTV News Toronto. that you are still waiting to speak to a representative of the Canadian airline.
August 29, 2022 (change August 29, 2022 | 17:15)
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