In this case, with the last money he had, he ordered some items from Sainsbury’s, an online grocery store.
The delivery agent was surprised to see William Wilford. He refuses to give him the ordered items, claiming that he looks like a boy; Later, he asked to show the identity card. For that, I didn’t buy any age-restricted items..Why should I show proof of my age, William questioned.
However, the agent refused to deliver the item. It is company policy, so again asked to show your I.D. He was instructed to change the order after William explained his health condition, asking for his birth certificate to be considered. “In any case, you will be refunded, and after that you can buy from other stores if you want,” the agent said.
William ordered no drugs or cigarettes. However, he was denied the order. Also, in the mail sent by the supermarket company, it said that it will take three to five days to refund the money. William has expressed his helplessness as the only option is to starve until he gets the money.
After the incident gained a lot of attention, the company issued a statement apologizing to William. The company has also said that it is investigating the incident.