2024-06-15 15:15:14
After the scandal brought on by the brand new clause imposed by the Ticketmaster ticket workplace to forestall any sort of refunds within the occasion of an artist’s cancellation and the Profeco issued precautionary measures, due to this fact, the corporate eradicated this selection when making purchases.
Allow us to do not forget that final Tuesday, June 11, customers on social networks reported the introduction of a brand new part within the “Phrases and situations” of the ticket workplace when buying tickets for numerous musical occasions.
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This new clause acknowledged the next:
“We inform you that there could also be the opportunity of non-attendance of 1 or among the individuals on the competition, so On this case, THERE WILL BE NO refund of the tickets.“.
After this, the Federal Shopper Safety Company (Profeco) issued precautionary measures and gave Ticketmaster 48 hours to remove this part, a indisputable fact that has already occurred.
As a result of this and on the time of publishing this word, we took the duty of verifying if this clause nonetheless appeared on the positioning. After accepting the costs for utilizing a digital ticket or printing, within the “Phrases and situations” part The beforehand talked about legend not seems.
Allow us to do not forget that Profeco supported this warning towards doable violations of the Federal Shopper Safety Legislation. This isn’t the primary dispute between the ticket workplace and Profeco; a category motion lawsuit beforehand occurred as a result of a number of failures in its system associated to the sale of tickets for the Dangerous Bunny live performance.
🔴⚡#LAST MINUTE | 🙌 Good triumphed! @Ticketmaster_Me withdrew the clause of refusal of refund as a result of the opportunity of non-attendance of artists. pic.twitter.com/kbK77b0Uqo
— @diario24horas (@diario24horas) June 13, 2024
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2024-06-15 15:15:14