MAINTENANCE – Marguerite Cazeneuve, deputy director for the management and organization of care at the National Health Insurance Fund, discusses this additional tool available to doctors and patients.
Marguerite Cazeneuve is Deputy Director for the management and organization of care at the National Health Insurance Fund.
LE FIGARO. – How has teleconsultation evolved during and after the Covid period?
Marguerite CAZENEUVE. – The number of teleconsultations reached 40,000 per month in 2019, they rose to 4.5 million in April 2020 to drop to 1.5 million in June 2021. Today, the figure seems to be stabilizing around 1 million teleconsultations per month . We can therefore see that the pandemic has allowed this tool to be appropriated, but that it is not intended to be the main practice. It is ultimately an additional tool available to doctors and patients.
Read alsoTelemedicine: learning lessons from the health crisis
Has the health crisis changed uses?
Yes, for example, it was an opportunity for certain platforms to organize themselves into real health centers where doctors only carried out remote consultations. But we want to maintain direct contact with patients…