Appian announces the launch of process mining in its low-code tool

by time news

Jon Oleaga

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Digital transformation is the great pending issue for Spanish companies, especially for SMEs. With its application, they would gain the necessary competitiveness within a globalized market, automating internal tasks with little added value through technology. Miguel Ángel González, regional vice president of Appian Iberia, points out that “70% of the processes that can be automated are not usually identified as such, and doing so could save 40% of employee time.”

The possibility of winning a 40% of productive hours in any company it can be a great advantage over its competitors, and with the current instability of the markets, its survival. But in digital transformation we are not only talking about processes, but also about speeding up the development and renewal of all internal and external digital channels, from applications to web pages.

Appianthe company that leads the low-code movement and allows applications to be created in record time using very little code, democratizing its use at all levels of the company, has just held its annual conference in Miami with Nobel Prize winner Malala Yousafzai as a guest.

The American company intends to become a unique platform for its clients, which is why last year Appian bought the German process mining startup Lana Labs, and took advantage of the congress to announce that the integration task has come to an end, and which will be available to all your customers from now on. A functionality that some companies, such as Telefónica, were already using.

Process mining brings “full circle” to Appian’s low-code promise. On the one hand, the tool Lana Labs, detects which processes can be incorporated into the Appian workflow, and improve them, automate them with RPAs, or robo-process automation, or need an app. “Process mining is going to make it easier for many companies to find inefficient processes, but we’re not going to offer them just a diagnosis, but a way to integrate the solution directly into their workflow,” said Matt Calkins, CEO of Appian.

In this way, the applications will not be developed blindly, but will respond to an employee need detected through process mining.

Although Appian’s goal is to democratize access to technology through low-code and allow any employee to create their applications, the process mining functionality has not yet reached the maturity level of the rest, and requires technical knowledge for use. The company expects that, by the end of the year, it will be ready so that it can really be a usable functionality for everyone and automated, connecting diagnosis and solution.

The low-code data, announced two years ago, is also integrated with this new functionality, as a data source for process mining. Low-code data allows the use of databases of different types, without the need for programming knowledge. The number of requests that this functionality has had in the last year has multiplied by 25. «We make the use of databases accessible to all departments of the company, just by dragging and dropping, that is why its use has multiplied by 4, until reaching 50,000 million requests per year”, Calkins pointed out.

Low-code is not the only proposal for people who do not know how to program to create applications, for example, OpenAI tiene Codexwhich by means of artificial intelligence translates natural language into code, but for Appian CTO Michael Beckley, it is still science fiction: «The use of paper is still a 12,000 million euro problem, which, although we have solved it well through RPAs and OCR, identifying entities and avoiding transcription errors, many companies still do it by hand».

Also during the conference #Lowcode4al initiative announcedl, which intends to award around 1,000 scholarships to obtain the Appian Associate Developer Certificate. Initially, the scholarships will only be available to students, the unemployed and military veterans. Appian wants to boost the developer profession knowing that the demand is soaring, only in the United States, according to Gartner it is estimated that 1.4 million developers are needed.

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