Apple Identifies Issues Causing New iPhones to Run Warm and Promises Update

Apple Identifies Issues Causing New iPhones to Run Warm and Promises Update

Apple Addresses iPhone 15 Overheating Issues, Plans iOS Update

September 30, 2023

In response to customer complaints, Apple has acknowledged that some users are experiencing warmer than expected temperatures on their new iPhone 15 devices. The tech giant has attributed these heating issues to two main factors and is working on a solution.

According to Apple, the first issue causing the devices to run warmer is a bug in the iOS 17 software. The company has assured users that this bug will be fixed in an upcoming software update, which should resolve the overheating problem.

The second issue cited by Apple involves some recent updates to third-party apps. These updates have been causing an overload on the system, leading to increased heat generation. Apple has been collaborating with app developers to address these issues and expects fixes to be rolled out soon. Notable apps causing the problem include Asphalt 9, Meta’s Instagram, and Uber. However, Instagram has already resolved the issue with its app as of September 27.

Despite these concerns, Apple has emphasized that the overheating problem is not a safety or injury risk. Furthermore, the company assured customers that the issue will not impact the long-term performance of the iPhone 15 Pro and Pro Max models.

Apple also revealed that the new titanium shells used in the iPhone 15 Pro and Pro Max contribute to improved heat dissipation compared to previous stainless steel models. This suggests that the design of the devices themselves should not be a cause for concern regarding overheating.

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In light of these developments, Apple users can expect an upcoming iOS 17 bug fix that will address the heating issues. However, it is important to note that this fix will not compromise the performance of the iPhone.

Apple’s commitment to addressing these concerns demonstrates its dedication to customer satisfaction. The company continues to prioritize user experience and is actively working to resolve any issues that arise.

Reporting by Juby Babu in Bengaluru; Editing by Nick Zieminski


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