Arsenal members hoping to secure tickets for the highly anticipated Premier League clash against Newcastle United at the Emirates Stadium on Saturday, April 25th, will need to navigate a ballot system. The club has released detailed information regarding the ballot process, pricing and key dates, aiming to ensure a fair distribution of tickets for what promises to be a compelling fixture. This year’s ticket pricing categorizes the match as a Category B game, impacting the price range for members.
The ballot window opens on Friday, March 6th, at 12pm and closes on Monday, March 9th, also at 12pm. Members can register individually or as a group of up to four, provided all members meet the necessary requirements. The club emphasizes that entering the ballot at any point during the registration window doesn’t affect the odds of success. A price range of £44.80 to £84.00 has been set for ballot tickets, offering options for different budgets. However, Arsenal cautions that applications will be unsuccessful if a member’s payment card is declined during the process.
Ballot Status and Timelines
The ticketing process is phased, with different ballot groups receiving access at varying times. The Disability Access ballot has already closed, with successful applicants yet to be charged as of March 11th. The Silver ballot is also closed, with charges expected around March 12th, while the Red ballot is closed with charges anticipated around March 17th. These dates are approximate, and members are advised to regularly check their online Box Office account for updates.
| BALLOT GROUP | PURCHASE WINDOW OPENS | SUCCESSFUL APPLICANTS CHARGED | BALLOT STATUS |
|---|---|---|---|
| Disability Access | March 11, 10am | ✘ | Closed |
| Silver | ✘ | March 12 (approx) | Closed |
| Red | ✘ | March 17 (approx) | Closed |
Family Areas and Ticket Preferences
For those in the Silver and Red ballots, there’s an option to register interest for a family-oriented area located in blocks 28, 29, and half of block 30. Availability in these areas is not guaranteed, and groups may be allocated seats elsewhere within the stadium. Members are also able to select up to two preferred price bands during registration, with the possibility of being balloted into any remaining areas if unsuccessful in their initial choices. This flexibility aims to maximize the chances of members securing tickets.
Ticket Exchange and Transfer Options
For members who are unsuccessful in the initial ballot, the Ticket Exchange service offers a secondary opportunity to purchase tickets. Access to this service will initially be limited to those unsuccessful in the ballots, potentially opening to other members depending on demand. Unsuccessful Silver Members will have priority access once the Silver ballot concludes, followed by all other unsuccessful members after the Red ballot closes. Season ticket holders also have the option to transfer their tickets to family and friends via the Ticket Hub within the Arsenal app. Both the Ticket Exchange and Ticket Transfer services will close three hours before kick-off, with automatic acceptance of transfers if recipients haven’t confirmed by the deadline. More information on these services can be found here and here.
Navigating the Digital Ticketing System
Arsenal has recently updated its app, impacting access to the Ticket Hub. Members are advised to ensure they have the latest version of the Arsenal app and log in using their email/username and password to manage their tickets effectively. All tickets purchased for the 2025/2026 season will be loaded onto members’ digital passes via the app, appearing in Apple or Android wallets approximately one week before the fixture. Tickets transferred via the Ticket Transfer service will also be available within the Ticket Hub.
The club also highlights the importance of managing “My Network,” ensuring that any additional members included in a ticket purchase are properly assigned beforehand. Detailed instructions on managing your network can be found here.
For members requiring disability access, further information and balloting details are available via the club’s Disability Access page and Help Centre. The club also reminds attendees that children aged 13 and under must be accompanied and seated within reaching distance of an adult aged 18 or over, with bookings not meeting these safeguarding regulations subject to cancellation and a full refund.
As the April 25th fixture approaches, Arsenal continues to prioritize a smooth and equitable ticketing process for its members. The club encourages all applicants to regularly check their online accounts for updates and to familiarize themselves with the various options available should they be unsuccessful in the initial ballot. Further details regarding matchday hospitality can be found on the official matchday hospitality page, or by calling 0345 262 0001 and selecting option 2.
The next key date for those hoping to attend the Newcastle United match is March 12th (approximate), when successful applicants from the Silver ballot are expected to be charged. Members should monitor their accounts closely for notifications and ensure their payment details are up to date.
Have questions about the ticketing process? Share your thoughts and experiences in the comments below, and be sure to share this article with fellow Arsenal supporters.
