Bank cards are blocked by a large bank, several thousand customers affected

2024-08-06 11:10:13

Many French people have found themselves unable to pay in recent days.

The surprise is total. At the supermarket checkout, in a restaurant or in any store, thousands of customers have had the unpleasant surprise of finding that their bank card cannot be used. It is not possible to pay as usual. Just for several days, all these French people all came to the same bank. Which confirms having “activated” one of the most popular payment methods at the time.

Today, to pay for a purchase, one in five French people have the same reaction: take out their mobile phone, do two things on it and move it to the payment terminal, waiting for the little “beep” that confirms the transaction. In recent years, paying using your mobile phone has become fashionable. To do this, it is necessary to enter your bank card number in a special application, as well as the picture and the expiration date.

Usually, it is through the “Apple Pay” service that payment can be made. This is only available on Apple brand iPhones. However, since the end of July, many users of this system have not been able to use it. These are all Crédit Agricole customers who use this service. Recently, the bank sent an email to all its customers, titled “Apple Pay: Need to update your cards.”

In its writings, the article explains “that following the technological development in the Apple Pay service, your cards will soon be disabled.” And this, automatically. Therefore many find themselves at the checkout without being able to pay, in the habit of paying by telephone and not having a physical bank card with them, or even money.

All Crédit Agricole customers can be sure: if the bank cards entered in Apple Pay are activated, the same physical cards are fully functional. This does not affect the small square hidden in your wallet. Contacted, Crédit Agricole did not respond on their number of Apple Pay users.

To overcome the Apple Pay problem, a simple manipulation is enough. To do this, you must delete your bank card from the “Cards” application on your iPhone and re-register it. If, apparently, no change will appear, this allows you to apply an update to your bank card to make it more secure during transactions.