Cancellations, delays, angry passengers: BILD explains the chaos airline Marabu | life & knowledge

by time news

2023-06-16 11:51:39

Does the stress with the new Marabu airline never stop? The British investor Attestor has stomped the Condor sister out of the ground. And since the start in the spring, almost everything has gone wrong: flight cancellations, monster delays, too few seats on the plane, suitcases left behind. Dozens of BILD readers write to the editors: never again Marabu.

The facts:

▶︎ In the case of the immediate indemnifier Compensation2Go, inquiries from Marabu passengers account for almost ten percent of the total number of customers. Managing Director Bernhard Schulz: “Measured against the small fleet, the failure rate is 20 times higher than at Eurowings and 29 times higher than at Condor.”

▶︎ Marabu admits that ten percent of its own flights were more than three hours late.

But Condor is also involved in the dilemma. The popular holiday airline belongs to the same investor Attestor and has taken over the sale of the tickets. BILD explains the Marabu and Condor system and says what passengers should definitely pay attention to.

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