No more untimely calls to redo the thermal insulation of your house that disrupt your weekends and lunch breaks. From March 1st, it will only be possible to canvass you from Monday to Friday, from 10 a.m. to 1 p.m. and from 2 p.m. to 8 p.m.
The decree of Olivia Grégoire, Minister Delegate for SMEs and Trade, is presented as a “compromise” between consumers and companies looking for new customers. It also plans to limit the number of call attempts to four, to avoid any abusive canvassing.
211,000 complaints in 2021
In the event of non-compliance with this new legal framework, it will always be possible to report the marketer on the Bloctel site. In 2021, 211,000 complaints had already been filed on the platform. 138 companies had been sanctioned, for a total fine of 3.5 million euros.