Christmas Day Flight Delays and Cancellations at Chicago Airports: Southwest Airlines Struggles Again

by time news

Christmas Day Flight Delays and Cancellations at Chicago Airports

After thousands of U.S. flights were canceled or delayed over the holidays in 2022, most holiday travelers this year are off to a cheerier start this Christmas. But a few trouble spots were emerging on Christmas Day.

Roughly 135 flights to, from, or within the U.S. had been canceled as of 11:30 a.m. Eastern Time, while just over 1,100 were delayed, according to tracking service FlightAware.

Airlines had canceled only 1.2% of U.S. flights so far this year as of Dec. 22, the lowest in five years. Nearly 3 million passengers were expected to pass through domestic airports during the busy holiday period, up 16% from 2022.

Not everyone got off so lucky. Some passengers at Chicago’s Midway International Airport this Christmas Eve were left stranded, according to CBS News Chicago, with the U.S. carrier most disrupted during last year’s holiday period—Southwest Airlines—again experiencing problems. Southwest attributed the delays to foggy weather in Chicago, but passengers also told CBS2 that a shortage of workers was a factor.

The snafus also affected passengers at Denver International Airport, with Southwest canceling 293 flights on Sunday, while nearly 1,300 trips were delayed, FlightAware data shows.

Meanwhile, a winter storm in the Northern Plains is bringing snow, ice, and riskier road conditions Monday to the region stretching from northern Kansas through Nebraska, the Dakotas, and parts of Minnesota, according to the Weather Channel.

Southwest earlier this month agreed to a $140 million settlement with the federal government over the chaos last year that stranded more than 2 million travelers over the holidays. Southwest has previously agreed to pay more than $600 million in refunds and reimbursements to customers.

“This is a message to the entire airline industry: They must take care of passengers, or we’ll use the full extent of our authority to hold them accountable,” Transportation Secretary Pete Buttigieg tweeted on Dec. 18.

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