2023-05-17 00:40:57
Over the course of the weekend, numerous locations within the Cinépolis Chile network fell victim to a cyberattack that was triggered by an avalanche of customer complaints. The company was asked to issue an apology for the incident, while experts speculated on the many factors that may have contributed to its occurrence.
Several people posted recordings they had made using TikTok of experiences they had in various theaters. Several people demonstrated how, while watching some of the movie premieres, the screens inside the theaters suddenly went completely dark. Also, as a result of the bad experience, several customers were forced to wait in long lines to present their claims to the customer service department.
![](https://www.securitynewspaper.com/snews-up/2023/05/cinepolis-hacked-1024x577.jpg)
“This is the CineHoyts public service line as a result of the hacking of its films throughout the country (…) One of the users of the social network commented on the disorder saying:” It is forever. Cinépolis issued a statement on its social networks on Saturday, May 13, indicating that “due to the intervention of third parties in our systems, some functions were affected during the course of the afternoon”, and that consequently, “some of our cinemas You will not be able to continue showing movies during the day.”
They also provided information indicating that a total of eight movie theaters were affected. In a memo he released CHV News , computer security professionals speculated about the causes that could have led to the attack on the cinema chain. On this, they pointed out that one or more people had the potential to violate the company’s website, since it is where they digitally host the videos.
![](https://www.securitynewspaper.com/snews-up/2023/05/cinepolis-hacked1-1024x582.jpg)
On the other hand, an expert pointed out that “the attack could have been carried out with the motive of only doing harm.” It is also possible that this was done as a way to obtain material or films in a digital format, with the intention of pirated later.
The fact that users were unable to watch movies as usual as a result of a variety of technical issues made them curious about the situation. These users wanted to watch movies in the usual way, but were unable to do so. Similarly, there were other people who couldn’t even enter the rooms.
![](https://noticiasseguridad.com/nsnews_u/2020/01/Javier.jpg)
He is a well-known expert in mobile security and malware analysis. He studied Computer Science at NYU and started working as a cyber security analyst in 2003. He is actively working as an anti-malware expert. He has also worked for security companies such as Kaspersky Lab. His daily work includes investigating new malware and cybersecurity incidents. He also has a deep level of knowledge in mobile security and mobile vulnerabilities.
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