Companies, what if you trained your employees in “grooming”, the art of appearance?

In the cozy decor of the bar of the Chalgrin Boutique Hotel, in the 16th arrondissement of Paris, around thirty people, mainly women, come and go, macaroon and glass of champagne in hand. Groomed and groomed, they are HRDs in luxury retail, flight attendants, hostesses or managers of five-star hotels. Each comes to glean advice on the art of appearing; “grooming” for initiates. Coming straight from the hotel industry, this concept encompasses the appearance standards to which certain employees in contact with customers must comply, particularly in hotels, restaurants, luxury stores, jewelry, aviation, etc.