The Social Prosperity Department is one of the organizations that provides the most assistance to Colombians through various programs and measures. Its objective is to improve the living conditions of the most vulnerable, providing them with responses and solutions to each of their demands. What is the contact number and schedule?
What days and hours does it operate?
Prosperity Social operates on the following days and times
Monday to Friday: 8:00 a.m. to 4:00 p.m.
Saturday: 8:00 a.m. to 12:00 p.m. (in some service points, such as in Bogotá).
However, it is important to keep in mind that there may be variations depending on the specific location of the service points. In such cases, it is recommended to verify with the corresponding local office.
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Older adult
Courtesy – DPS
Other service channels
Phone Line:
601 379 4840: Cell phone service line.
01-8000-95-1100: National toll-free line.
WhatsApp:
Prosperity Social has a WhatsApp number for citizen assistance.
Online Chat:
An online chat is available through their website and is focused on quick and specific inquiries.
Video Call:
They offer the option of making video calls for personalized assistance. This way, the inquirer avoids having to go personally to the respective offices.
Web Form:
Through the Delta virtual account, users can register, inquire, and track their requests. A quick and effective way to clear up doubts.
In-Person Service Points:
There are several service points distributed in different cities, such as Bogotá, where citizens can receive direct assistance.
Via email:
You can also write a message, attach files and photos, and send it via email. The email address is [email protected]
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What are the most important programs?
There are more than 15 active plans aimed at changing the economic situation of citizens in Colombia, including:
Colombia Mayor: monthly subsidy for older adults in poverty.
Youths in Action: transfers focused on low-income university students.
Families in Action: economic support for families in extreme poverty, subject to meeting health and education requirements.
Civic Income: seeks to provide a stable income to the most vulnerable families.