Computer breakdown at AP-HP: “complete return to normal” is expected for tomorrow morning

by time news

2024-08-06 06:25:15

“Technical work continues.” Public assistance-Hospitals of Parisvictim of power outage on Sunday “unrelated to cyber attack or sabotage”, still awaiting complete return to normal.

This exception applies to the service provider responsible for hosting part of your computer servers. “Technical work continues to achieve a complete return to normal overnight, with the prospect of restarting all other facilities tomorrow morning, and especially those for administrative purposes,” indicates the university in a point location this issue Monday at 7 pm.

AP-HP stated that “essential facilities for the medical treatment of patients were put back into operation last night and worked normally throughout the day”.

Therefore, the parent’s computer file, processing and transmission of biological analysis results and even the internal messaging system can be used again.

Three hour deduction

“This power outage that lasted for 3 hours (…) caused many impacts on our infrastructure and our information systems,” AP-HP said the next day on Sunday.

Internet access, messaging, telephone and connections between data centers on the internal network have already been restored during the night from Saturday to Sunday. The institute initially expected a return to normal by Monday afternoon.

On Saturday evening, the situation has already been described as “slow down but under control”, all services are accessible and “monitoring the care of patients in the hospital without risk to their safety”. All AP-HP hospitals have business continuity plans that allow them to deal with these situations.

The outgoing Minister of Health Frédéric Valletoux confirmed on Saturday “observes the situation closely with the group” of the ministry. “The computer failure of Assistance Publique – Hôpitaux de Paris (AP-HP) is not the result of a cybersecurity incident,” the National Information Systems Security Agency (Annsi) confirmed to Le Parisien.

AP-HP gathers 38 hospitals which welcome 8.3 million patients each year.

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