2024-06-13 16:03:06
A gathering was held on Annual Efficiency Settlement (APA) 2023-24 of Rupali Financial institution PLC with stakeholders on Grievance Redressal Administration.
The assembly was held at Resort Fortress Salam in Khulna on Thursday (June 6) beneath the general route of the Vigilance and Intelligence Division of the financial institution’s head workplace and beneath the supervision of the Khulna Divisional Workplace.
Salamun Necha, Basic Supervisor of the financial institution’s head workplace, was current because the chief visitor within the assembly. Throughout this time he interacted with the shoppers and gave numerous instructions to make the grievance redressal administration actions profitable.
Khulna Divisional Workplace Basic Supervisor Roknuzzaman presided over the occasion. Deputy Basic Supervisor and Focal Level Officer Prabir Kumar Chakraborty, Deputy Basic Supervisor Md. had been current as particular friends. Shariful Islam, Bilkis Ara, Md. Zahidur Rahman, Prakash Kumar Saha and Md. Salim Uddin.
Department managers and prospects beneath Khulna Divisional Workplace had been current on the event amongst others.
Within the assembly, the service high quality of the financial institution, kinds of complaints and redressal strategies had been mentioned. Right now, the shoppers expressed their satisfaction with the service high quality of Rupali Financial institution.