2024-08-30 13:12:30
If you also do AppleCare + when you buy an iPhone, you can be safe for two years – warranty issues are covered for this period (instead of one year). If you choose the “AppleCare + with theft and loss” package, the coverage goes even further: Apple will repair the iPhone for a low flat rate; Alternatively, you can get a replacement device. Developer Finn Voorhees signed this extra package – when he left his iPhone on a concrete staircase fall downyou get a replacement iPhone from Apple for a price of $99. After transferring all the data, however, there is a surprise: When you open the social media application “Snapchat,” you receive a message that your new device is blocked for Snapchat.It can’t be because of your own activities on the social media platform – you still manage to log in without any problems on other devices. The message “The plan has been banned” only appears on the iPhone that Apple gives it as a replacement. The SnapChat support forum provides some clues as to the possible cause. Therefore, a device will be permanently banned from using this app if users have repeatedly violated the user agreements.
Repaired device – dead lock
Voorhees’ guess: Apple doesn’t offer a new iPhone, but instead a completely redesigned one. These are the devices that were returned to Apple for various reasons. Apple restores them to new condition and sells them at a discount – or offers them as an AppleCare+ replacement kit. As far as installed software and user profiles are concerned, the iPhone is completely basic. However, there is a small amount of information: the identification of a generator available through the DeviceCheck-Framework is managed.
Identifier of the specific generator
Apple advertises DeviceCheck in one WWDC-Conference as a means against fraud.
In order to strengthen user privacy, Apple prevented app developers from accessing the unique device ID a few years ago. To compensate, app developers offer limited storage space for each Apple device. It is not stored on the owner’s device, but placed on Apple’s server. Its size: two pieces. The Application Developer can therefore define a maximum of four different states for a device. According to Apple’s documentation, hardware providers are responsible for resetting the two bits when the iPhone changes hands.
AppleCare is amazing – and accommodating
Contact Snapchat failed; Voorhees only accepts automated responses from the social media platform: The platform has been blocked due to multiple violations of the “Social Guidelines” and this block cannot be removed. Presumably, his investigation showed, the previous owner had repeatedly distributed records of illegal drugs through the platform. When you contacted AppleCare staff with your findings, they were surprised: This problem seems to happen very rarely. In this case, Apple showed understanding and replaced the device again.
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