2023-05-10 00:00:18
- Calling each patient by their first or last name is a basic principle to show respect within the office.
- Empathy is one of the characteristics that people most appreciate when choosing between different health professionals.
- A doctor claims that using the term “little patient” minimizes and devalues people.
Respect is essential for any health professional. In no way can it be missing when caring for patients and even outside the office must also prevail. Despite the above, there is a custom that is repeated among the health union and it is about use the term “little patient” although a doctor used his social networks to speak out against it.
It is quite likely that you have observed it with your colleagues and even you are one of the doctors who refers to people who go to medical services in this way. In most cases it is done unconsciously and with no intention of offending, although the end result can be completely different.
About this topic, the Dr. Carlos Arnaudwho is a specialist in Psychiatry and a professor at the Tech Health in Nuevo León, made his point of view known. Through a post on his social networks, he invited his colleagues to stop using this word.
Why should a doctor never use the term little patient?
Based on his opinion the The main problem is that it minimizes and devalues people. For the same reason it is a way of unconsciously insulting.
For his part, the psychiatrist added that the empathy and respect should never be lacking when talking to a patient. Not only because of the personal treatment but also because it is the basis for generating long-term relationships.
Let’s avoid using the term “little patient” to patients…
That is minimizing, devaluing or devaluing
Is the PATIENT who:
we respect
we empathize
We help
we care— Dr. Carlos Arnaud (@carlos_arnaud) May 5, 2023
For now, we share with you ten basic recommendations that you must follow in the office to show respect for your patients.
However, one of the maximum indications is to stop seeing patients as file numbers and value them as people. Something quite simple but that generates great results is to address each one by their first or last name. In this way, the service is also personalized within the office.
Tips for Showing Respect for Patients
- Start each consultation with a courtesy greeting.
- Treat each patient as you would like to be treated. Remember that even if you are a doctor, at some point you are going to get sick and you are going to require support.
- Show courtesy and consideration throughout the consultation.
- Respects the patient’s right to confidentiality.
- Work collaboratively with patients.
- Listen and respond to their concerns and preferences.
- Provide the information the patient needs in a way they can understand.
- Respect your right to make decisions together with you about your treatment and care.
- Supports the patient in their care to maintain and improve their health.
- Discuss with your colleagues the options that best serve the interests of the patient.
For now, do you agree with the doctor about the negative impact generated by the term “little patient”?
Also read:
Motivational phrases that should never be said to people with depression
The decalogue that every doctor must follow to show respect for the patient
This is the worst sentence that a doctor can say to a patient, do you agree?
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