Doctoralia uses digitalization to bring health closer to patients

2023-09-21 00:45:02

In Mexico, access to health must be accessible and efficient for patients and health specialists must increasingly digitalize their medical practice.
Over six years, Doctoralia has concentrated more than 220 thousand health professionals under its platform. Reaching more than 1.4 million online reservations in just one month.

In Mexico there are about 2.4 doctors per 1,000 inhabitants in the country. This is a key indicator that has allowed Doctoralia put special emphasis on helping the health sector become digital, so that more and more people have access to a specialist from the palm of their hand or from their computer. Currently, more than 220 thousand health professionals are already registered on this platform.

According to the study of Digital Habits of the Medical Community in Mexicoprepared by the MX Internet Association, in private practice almost 50% of doctors have a presence on the Internet and, based on data obtained by PwC, 86% of Mexicans expect special attention when it comes to services of health.

It is clear that more and more patients need to find specialists quickly and easily, which is where Doctoralia has made thousands of health professionals have the agenda available online, reaching more than 1.4 million reservations in one month.

The impact on health and technological adoption have been two key factors for Doctoralia, since in just 6 years, it has positioned itself as the most visited private health platform in Mexico, with more than 10 million visits per month (according to with data obtained from a similar website) remaining only below the IMSS page.

And in spaces like “Ask the Expert” more than 630 thousand questions have been received (77 thousand so far in 2023 alone) and nearly 2.5 million reviews have been left for health specialists, which is an example of how important and transcendent it is to make health a more human experience.

This is an example of how the platform has transformed and evolved over the years, to adapt to the needs of patients but, above all, to create an ecosystem of cloud-based solutions, both for health professionals like clinics.

The results achieved so far are inspiring, but the company continues with ambitious plans. According to Adrián Alcántara, General Director of Doctoralia México, the company aims to maintain a growth rate of more than 50 percent for the next five years. and with this continue contributing to health in the country.

“We firmly believe that technology can help digitalize the health sector in our country and that with this we will have a positive impact on people’s lives, building bridges and that we can ensure that millions of people every month “They visit both our website and our applications to find health specialists, that is the engine of Doctoralia.”