The Friedenson Group’s Easy-Import subsidiary is expanding its services and has begun providing shipping services for importing shipments LCL From Germany, Belgium, China and the USA to Israel.
The service allows Israeli importers to connect to the company’s Internet platform and receive an instant quote based on the shipping details entered into the system. After closing the booking, Easy-Import operates the service for the Israeli importer who can be updated on the delivery status at any time online online as well as receive messages via mobile and email about any change in the status of the cargo.
According to Chen Vovchenko, Easy-Import’s customer manager, this is a breakthrough in the method of working with delivery coordination that is used today. “All operations are done digitally and there is no need to wait for a manual quote or clarification of voyages by the forwarder or agent.”
Vovchenko adds that although it is an online service made entirely online, the company provides support via chat or telephone to new customers or customers who have difficulty using the service for the first time. ‘We really see the customer learning curve. Those who initially needed close guidance via chat or telephone are already using the system completely independently. ‘
Easy-Import is an Internet platform that started a little over two years ago, and was built entirely by experts from the company who built the module eezyCustoms Which allows American importers to release their import shipments from US customs using the do-it-yourself method.
The web cover module allows submission ISF (Security filing for marine import shipments) and import declaration (Entry Summary) To all entry ports in the United States, and saves on shipping costs significantly compared to the services of US customs brokerage firms. The service has gained momentum over the past two years and today the platform serves thousands of satisfied importers across the US who enjoy efficient, fast and inexpensive service.
Chen Vovchenko: “Four months ago we uploaded another module, eezyFreightWhich allows receiving a quote and booking for deliveries LCL From China, India, Italy and Israel to major ports throughout the United States. As part of this service, Israeli exporters can receive a quote for shipping and close booking for their American customers. Now, as mentioned, we are expanding the service and opening shipping services for importing shipments LCL From Germany, Belgium, China and the United States to Israel.