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The British company has canceled more than 200 flights since this weekend, while 60 more were canceled for the day of Monday April 4. A wave largely due to a large number of employees sick with Covid-19.
Despite the reinforcements called at the last minute to replace the sick and the measures taken by the British company, Easyjet takes the hit. ” Unfortunately, further cancellations were necessary for Monday and Tuesday, he added, apologizing on behalf of the carrier. low-cost ».
EasyJet said it is concentrating its cancellations on destinations served by several flights. to give customers more options to book a new trip, often for the same day “, According to a statement sent to AFP. The company specifies that passengers can choose to modify their trip, receive a voucher or even request a full refund.
angry passengers
But many passengers concerned complained on Twitter of flights canceled at the last moment and of difficulties in finding alternative solutions, in particular from Paris or Geneva. Simon Rudkins, 50, was due to return to the UK after a family trip to the Alps but was contacted by the airline less than 10 hours before departure to tell them their flight was cancelled.
« We called Easyjet to ask them about alternatives “, most “ we were told, basically, “there’s nothing, no flights at all. The best you can do is travel tomorrow” “, he tells the agency PA.
The wave of contaminations that Easyjet is experiencing comes as the number of people infected with Covid-19 in the United Kingdom has reached a new record: according to estimates published on Friday, 4.9 million people were infected with the virus this week. former.
(with AFP)
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