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Sustainability is a priority to keep Singapore’s hotel industry at the forefront.
It is part of a plan to revitalize the hotel industry.
The government plans to help hotels collect and use user data.
It is possible through integrated technology and job redesign.
The new Hotel Sector Transformation Plan 2025 and 2016 are developing plans.
The project aims to empower hotels to make data analytics meaningful to further understand changing user needs.
Trade and Industry Undersecretary Alvin Tan said hotels are moving to integrate the responsibilities of front-line and back-office staff, not just by identifying unique technology solutions.
He said it was possible through data analytics.