Along with the fines, the company began to provide training to employees in order to clarify when it is the right moment to transfer the business WhatsApp conversations to another and legal platform, in relation to the essence of the conversation.
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As mentioned, the committee’s investigation began in 2021, when the Authority sought to locate information about employees in financial businesses who engage in improper conversation through the application. Last September, the committee fined 16 financial companies, including international banks, for a total amount of 1.8 billion dollars, after it was found that the employees were conducting transactions and trade using mobile phones.
