Citizens’ appreciation of the performance ofThe Electoral Institute of Mexico City (IECM) in the first half of 2024 is quite good, with 97 percent of respondents rating it as “excellent.”the care provided by the organ.
The Service Needs and Satisfaction Survey seeks to collect and evaluate the perception of citizens about the attention they receive in the 33 district councils in the capital, which is carried out in a permanente.
The assessment recorded the Opinions of 3,999 people, 2,908 in physical format and 1,091 in digital version.
97 percent of the people surveyed rated the quality of care in the 33 spaces of the IECM; while the remaining percent rated the services as “Fair.”
Monitoring was carried out as part of the certification of ISO TS 54001, an international standard applicable to electoral organizations at all levels of government to ensure that processes provide benefits to citizens, candidates, political organizations and other electoral stakeholders.
The rule, he explained, IECM, It serves as the basis of the Electoral Quality Management System and is a tool for planning, executing and controlling electoral processes, citizen participation mechanisms and activities to promote civic education.
Among the most frequently requested services are requests for information, with 1,258 cases; training, with 1,089 and follow-up to the Copacoswith 574, he detailed.
Related
2024-08-13 15:23:43