According to Sveriges Radio, elpriskollen.se, the comparison site for electricity companies managed by the state Energy Market Inspection, also includes blacklisted electricity companies. The authority advises visitors to check the complaint list before comparing. Nevertheless, the comparison result generally displays several blacklisted companies without any warning. Mattias Johansson, an expert at the Energy Market Inspection, acknowledges that elpriskollen.se could be clearer and that a new version is underway, hopefully before the summer. The complaint list, which lists the companies that have received the most reports in relation to the number of customers, is created by the Consumers’ Energy Market Agency.
The state Energy Market Inspection’s comparison site for electricity companies, elpriskollen.se, also includes blacklisted electricity companies, reports Sveriges Radio.
The authority urges visitors to check the so-called complaint list before carrying out the comparison. But if you miss the prompt or ignore it and click on, the comparison result shows a list that often includes several of the blacklisted companies, without any warning signs.
Mattias Johansson, expert at the Energy Market Inspection, admits that elpriskollen.se can be clearer and that a new version is in the works, hopefully before the summer.
“I hope that we will soon have a solution where the site will be clearer for customers,” he says to Sweden’s radio.
The complaint list is created by the Consumers’ Energy Market Agency and lists the companies that have received the most reports in relation to the number of customers.